My Webteam, Inc. launches CRM Client Portal and Guaranteed 24x7 Priority Support Service.

IRVINE, CA—September 7, 2001— My Webteam, Inc. is proud to announce the launch of it's new web-based CRM (Customer Relationship Management) Client Portal solution now available for all active clients. The new Client Portal is the main communication tool for all requests. A tracking number is generated and the request is automatically prioritized and routed to the appropriate Help Desk department.

Also now available is My Webteam's new 24x7 Guaranteed Priority Support Service for paying clients. This 11 page SLA (Service Level Agreement) backed customer support service incorporates a private and exclusive support phone number. My Webteam's customer support automated phone system routes calls and allows instant access 24x7 to the right service technician that can work with you directly to resolve your unique and important requests.

"One of our core beliefs and company policy's is to have a strong and focused customer service system. Most web development consulting firms in our market do not have a CRM solution in place or Service Level Agreements (SLA) to back them up. Customer service is often overseen by clients looking for a web development firm. By providing these new services to our clients, we further push the envelop of customer service to new heights."

-Joel Berryhill
Customer Support Manager